Solve disputes online.
You have bought a product or service and you are not satisfied with it? Dispute Online resolves online disputes between consumer and seller.
Independent – Fast – Reliable – Since 2005.
This is how it works: sign up in three steps
You can report your dispute to us in just 3 steps:
Do you have a complaint about an online purchase? First try to come out with the webshop yourself
Are you having trouble with the webshop? Then you can register your dispute with us for free.
– Is the webshop already a member of Dispute Online? Then we can make a binding decision about the dispute and inform you and the webshop in writing.
– If the webshop is not yet a member of dispute online, we will approach the webshop with the question whether we can mediate in this dispute.